![\"ABTK-small-blog-image-FriendlyFraud-01\"](\"http:\/\/www.abtek.com\/blog\/wp-content\/uploads\/2015\/06\/ABTK-small-blog-image-FriendlyFraud-01-150x150.jpg\")
A recent study<\/a> found that 86% of chargebacks are deliberate; and\u00c2\u00a0Visa<\/a>\u00c2\u00a0estimates that in 2012, merchants lost $11.8 billion due to friendly fraud. Many merchants can head this off by having accessible customer service reps.<\/p>\nBut what else can businesses do to curb losses due to these kinds of chargebacks?<\/p>\n
Verify<\/strong><\/h1>\n![\"ABTK-small-blog-image-FriendlyFraud-02\"](\"http:\/\/www.abtek.com\/blog\/wp-content\/uploads\/2015\/06\/ABTK-small-blog-image-FriendlyFraud-02-150x150.jpg\")
<\/a><\/strong><\/p>\nAsk for security codes. These are the numbers that are located on the back of a credit card. Since merchants\u00c2\u00a0can’t\u00c2\u00a0store security codes, hackers can’t steal them.<\/p>\n
<\/p>\n
Ask for Proof<\/h1>\n
![\"ABTK-small-blog-image-FriendlyFraud-03\"](\"http:\/\/www.abtek.com\/blog\/wp-content\/uploads\/2015\/06\/ABTK-small-blog-image-FriendlyFraud-03-150x150.jpg\")
<\/a><\/strong>Ask customers to electronically sign for their purchases.\u00c2\u00a0When you have the signature of a customer that proves the product\u00c2\u00a0was successfully delivered, it undermines any claim they may make that the product wasn’t delivered.<\/p>\n <\/p>\n
\nChargebacks are messy. If you don\u00e2\u20ac\u2122t deal with them in a short window of time, you could be forced to pay fees and penalties that could have been avoided entirely. It\u00e2\u20ac\u2122s always a good idea to have a merchant services company<\/a> on your side\u00e2\u20ac\u201cespecially one that hears you out and provides reliable customer service.<\/p>\nHere at Abtek, we fight friendly fraud chargebacks on your behalf, not only saving you the headache of dealing with them, but also potentially saving you a lot of money. Give us a call today at (800) 544-9145 to find out how we can help you prevent unfriendly chargebacks at your business.<\/p>\n
\nStay updated on payment processing trends by following Abtek on Twitter<\/a> and Facebook<\/a>. Sign up<\/a> to receive our newsletter, too.<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"With the EMV Mandate, data breaches, and POS innovations, merchants have enough to worry about when it comes to how they handle the way their customers pay. \u00c2\u00a0Which is why one particular strain of chargebacks is especially a huge nuisance. Know the Facts Did you know that “friendly fraud” chargebacks are commonplace now? The name […]<\/p>\n","protected":false},"author":12,"featured_media":573,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[18],"tags":[64,85,13,38],"class_list":["post-567","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-chargebacks","tag-chargebacks-2","tag-cyber-shoplifting","tag-ecommerce","tag-friendly-fraud"],"aioseo_notices":[],"aioseo_head":"\n\t\t\n\t\n\t\n\t\n\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t
<\/a><\/strong><\/p>\nAsk for security codes. These are the numbers that are located on the back of a credit card. Since merchants\u00c2\u00a0can’t\u00c2\u00a0store security codes, hackers can’t steal them.<\/p>\n
<\/p>\n
Ask for Proof<\/h1>\n
<\/p>\n Chargebacks are messy. If you don\u00e2\u20ac\u2122t deal with them in a short window of time, you could be forced to pay fees and penalties that could have been avoided entirely. It\u00e2\u20ac\u2122s always a good idea to have a merchant services company<\/a> on your side\u00e2\u20ac\u201cespecially one that hears you out and provides reliable customer service.<\/p>\n Here at Abtek, we fight friendly fraud chargebacks on your behalf, not only saving you the headache of dealing with them, but also potentially saving you a lot of money. Give us a call today at (800) 544-9145 to find out how we can help you prevent unfriendly chargebacks at your business.<\/p>\n Stay updated on payment processing trends by following Abtek on Twitter<\/a> and Facebook<\/a>. Sign up<\/a> to receive our newsletter, too.<\/em><\/p>\n","protected":false},"excerpt":{"rendered":" With the EMV Mandate, data breaches, and POS innovations, merchants have enough to worry about when it comes to how they handle the way their customers pay. \u00c2\u00a0Which is why one particular strain of chargebacks is especially a huge nuisance. Know the Facts Did you know that “friendly fraud” chargebacks are commonplace now? The name […]<\/p>\n","protected":false},"author":12,"featured_media":573,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[18],"tags":[64,85,13,38],"class_list":["post-567","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-chargebacks","tag-chargebacks-2","tag-cyber-shoplifting","tag-ecommerce","tag-friendly-fraud"],"aioseo_notices":[],"aioseo_head":"\n\t\t\n\t\n\t\n\t\n\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t<\/a><\/strong>Ask customers to electronically sign for their purchases.\u00c2\u00a0When you have the signature of a customer that proves the product\u00c2\u00a0was successfully delivered, it undermines any claim they may make that the product wasn’t delivered.<\/p>\n
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