17 years in the banking industry focusing in credit card processing and third party payments.
Chargebacks management in the defense our customers is a huge part of his job and an area of the business largely ignored by our competitors. His "win" rate is incredible and can be attributed to his attention to detail and persistence to see things through to the conclusion. If the merchant wins that’s great; if they lose a chargeback they are educated by Arthur so if they did something wrong it’s an event unlikely to be repeated.
"Never doubt that a small group of thoughtful, committed, citizens can change the world. Indeed, it is the only thing that ever has."
Risk, PCI, chargebacks, settlements
I talk to anyone
Ohio State University
Least favorite food
Favorite TV show
I can’t pick. West Wing or Six Feet Under.